Level 2 ASP Electrical Service
Smart Meter Installation
— Sydney’s Eastern Suburbs
Solar going on the roof? New EV charger? Battery install booked? Old meter on the way out? You’ll need a smart meter installed by a Level 2 ASP. We handle the lot — retailer coordination, the install itself, network paperwork, and a same-day compliance certificate.
Level 2 ASP
Authorised to remove Ausgrid seals and install smart meters.
Retailer Liaison
We coordinate with your electricity retailer end-to-end.
1–2 Hours On-Site
Most smart meter swaps are completed in a single short visit.
CCEW Included
Compliance certificate emailed before we leave site.
What & Why
What Is a Smart Meter?
A smart meter — technically a Type 4 advanced electricity meter — is the digital replacement for the old accumulation or interval meter sitting in your meter panel right now. Instead of someone walking down your driveway with a clipboard every three months, the new meter quietly reports your consumption (and export, if you have solar) back to your retailer over the mobile network, half-hour by half-hour.
Smart meters became the default for new and replacement installations across NSW in late 2017 under the national Power of Choice reforms. Today, you need one if you’re installing solar PV, a home battery, an EV charger that participates in a controlled-load tariff, or if your existing meter has reached the end of its compliance life. Many retailers also offer upgrades on request — or insist on one when you switch plans.
Here’s the part that catches people out: even though your electricity retailer arranges the meter, the physical install is done by an accredited electrician — and because it involves breaking Ausgrid seals and working on the network side of the installation, only a Level 2 ASP can legally do it. That’s us. We work directly with the major retailers and their metering providers, and we install across the Eastern Suburbs, Inner City and most of Sydney every week.
When You Need One
Six Reasons You Need a Smart Meter Installed
If any of these apply, a smart meter is either required or strongly recommended. Most are non-negotiable.
Installing solar PV
Any new solar installation needs a smart meter to measure both the energy you import from the grid and what your panels export back. Without one, you don’t get paid feed-in credits and the system can’t be safely commissioned.
Adding a home battery
Tesla Powerwall, sonnen, BYD, LG — every modern home battery needs accurate import/export metering to function. The retailer won’t commission the battery until smart metering is in place.
Installing an EV charger
Some EV charger setups (especially those using controlled-load or time-of-use tariffs to charge cheaply overnight) require a smart meter to switch the dedicated circuit. Off-peak EV tariffs won’t work without one.
Old or faulty meter
Mechanical accumulation meters have a finite certified life. If yours is showing signs of failure — stuck disc, incorrect readings, broken display, missing seal — it has to be replaced, and the replacement is always a smart meter now.
Retailer-initiated upgrade
Your retailer (AGL, Origin, EnergyAustralia, Red Energy, etc.) may write to you saying they’re upgrading your meter, either because the existing one is end-of-life or you’ve moved to a tariff that needs it. We do these installs daily.
Phase or supply change
Going from single phase to three phase — common when people install ducted air-con, EV chargers, or large workshops — requires a new meter (and usually a new switchboard and consumer mains too).
Got a letter from your retailer about a meter upgrade? Forward it to us and we’ll liaise with them and book the install around your schedule. Call 0432 956 784.
What’s Included
A Complete Smart Meter Install
A smart meter install looks simple from the outside — swap one box for another — but the work behind the panel matters. A bad install leads to retailer billing errors, solar systems that don’t register exports, and compliance issues that come back to bite at the next switchboard inspection.
Every smart meter install we deliver includes:
- Free pre-install checkIf you’re not sure whether your current panel is ready for a smart meter, we can come out, look at the existing switchboard and meter panel, and tell you what else (if anything) needs doing first.
- Retailer coordinationWe liaise directly with your retailer (or their metering coordinator) to confirm the job, schedule the install window, and lodge all the right paperwork. You don’t play middleman.
- Authorised seal removalWe’re Level 2 ASP accredited, which means we can legally break Ausgrid seals on the meter panel, complete the work, and re-seal it — no second contractor, no waiting.
- Safe isolationThe supply is isolated correctly, the panel is tested for stray voltage, and the old meter is removed only after the installation is confirmed dead.
- New smart meter installationModern Type 4 advanced meter installed per the metering provider’s specification — correctly terminated, torqued to manufacturer spec, and verified.
- Solar / battery / EV configurationIf the install is for solar or a battery, we ensure the import and export circuits are wired correctly and the meter is programmed to recognise both directions of energy flow.
- Power restored & testedSupply re-energised, voltage and polarity verified, every circuit checked, RCDs trip-tested where applicable.
- Ausgrid-compliant resealingPanel resealed with the correct network operator seal and tag so future inspections show authorised access.
- CCEW & metering paperworkCertificate of Compliance Electrical Work emailed to you, and the metering installation notification lodged with both Ausgrid and your retailer.
Our Process
From Booking to Energised
How a smart meter install actually runs — typically a 1–2 hour job on the day.
Call or message us
Tell us what’s triggering the install — solar, battery, EV, retailer letter, or aged meter — and your suburb. We confirm what’s needed.
Retailer liaison
We coordinate with your retailer and their metering provider, confirm the job scope, and lock in an install date that suits you.
Book the install
Standard meter swaps are usually scheduled within 5–10 business days. Faster if your install is part of a solar or battery commissioning.
On-site install
We arrive, isolate supply (power off for 30–60 minutes), remove the old meter, install the smart meter, terminate, test, and reseal.
Energise & certify
Power back on, every circuit verified, paperwork lodged with the retailer and Ausgrid, and your CCEW emailed the same day.
Why Us
Why Sydney Calls Us
for Smart Meter Installs
Most homeowners only ever do one smart meter install in the life of their home. We do them every day. That experience shows up in the speed of retailer coordination, the cleanliness of the install, and the absence of follow-up problems.
- Level 2 ASP accredited — Authorised to remove and re-seal Ausgrid metering panels legally
- Direct relationships with major retailers — AGL, Origin, EnergyAustralia, Red Energy, Alinta and others — we know their processes
- Solar & battery integration — We coordinate seamlessly with your solar installer or battery commissioner
- Quick scheduling — Most installs booked within a week, faster when tied to solar/EV commissioning
- Fixed-price quotes — The price we quote is the price you pay — no install-day surprises
- Same-day compliance certificate — CCEW emailed before we leave site
- Local Eastern Suburbs team — Based in North Bondi — we know the local panels, the older buildings, and the strata quirks
- Workmanship guarantee — Backed by full public liability insurance and our written guarantee
Service Area
Smart Meter Installation Across the Eastern Suburbs
Smart meter installations and replacements across every Eastern Suburbs postcode, plus most of metropolitan Sydney.
Outside the Eastern Suburbs? We also cover the Inner West, Inner City, North Shore, Northern Beaches and Sutherland Shire — give us a call to check your suburb.
FAQs
Smart Meter Questions, Answered
Honest answers to the questions homeowners ask most often before booking a smart meter install.
Do I really need a smart meter for solar?
Yes — effectively, you can’t commission a new solar system in NSW without one. The smart meter is what measures both the electricity you draw from the grid and the surplus you export back, which is the basis for your feed-in credits. Without it, the retailer can’t bill you correctly and the solar installer can’t complete the commissioning.
Who actually pays for a smart meter — me or my retailer?
It varies. If your retailer is initiating the upgrade because your old meter is end-of-life, they typically cover it. If you’re initiating it because you’re installing solar, a battery, an EV charger, or you’re moving to a new tariff, it’s usually billed to you. Get a written quote from us before the install and confirm with your retailer whether they’re subsidising it.
Who installs the meter — the retailer or an electrician?
An electrician — specifically a Level 2 ASP, because the work involves breaking Ausgrid seals and the network side of your installation. The retailer arranges who does the job (through their appointed metering provider) but a person in branded retailer overalls is never actually doing the work. We work directly with most major metering providers.
Will my power bill go up after a smart meter install?
Not because of the meter itself. The smart meter measures exactly what your home uses, just more accurately and in finer detail than the old one. Some people see a small change because the old mechanical meter was reading slightly under (common in very old meters). If you also moved to a time-of-use tariff at the same time, your bill changes because of the tariff, not the meter.
How long will my power be off?
Usually 30 to 60 minutes for a standard residential smart meter swap. We schedule the install to suit you and warn you before isolating supply. For solar or battery installs, the outage window often overlaps with the broader commissioning work happening on the same day.
Do I need to be home for the install?
Someone should be on-site at the start of the job so we can confirm scope and access the meter panel. After that, you’re welcome to leave — most customers do. We let you know when power is back on and email your paperwork the same day.
Can I refuse to have a smart meter installed?
If your existing meter is still working and within its compliance life, you generally aren’t forced to upgrade. But if you’re installing solar, a battery, an EV charger, or your existing meter has failed, a smart meter is effectively mandatory because the alternatives don’t support the service. There’s no real workaround for new installs.
What’s the difference between a Type 4 and Type 5 meter?
A Type 4 is a true smart meter — it communicates remotely, supports time-of-use tariffs, and handles import/export. A Type 5 is a manually-read interval meter (someone still has to come read it). All new installs across NSW are Type 4 unless there’s a specific reason otherwise — it’s the default.
Related Services
Other Level 2 Services We Provide
The jobs we most commonly do alongside a smart meter install.
Service Fuse Repairs
Fault on the main service fuse? We diagnose, repair and replace.
ASP Level 2 Electrician
Network-side electrical work — service lines, mains and metering.
Get in Touch
Book a Smart Meter Install
Tell us what’s triggering the install (solar, battery, EV, retailer letter, or end-of-life meter), your retailer and suburb, and we’ll get back to you with timing and a fixed quote.
Need to talk it through first? Call 0432 956 784 — we answer 24/7.
